House Cleaning Guarantee
Why are we providing a Satisfaction Guarantee?
We wouldn’t give a satisfaction guarantee if we didn’t think you were going to love our service. We’re so confident you’ll love our cleaning services we’re putting our money where our mouth is.
What is our guarantee?
If you aren’t completely satisfied with our service, Cleaning Ease will come back and clean anything we missed. If you’re still not happy we’ll give you a full refund, no questions asked.
That’s how confident we are you’ll love us enough to recommend us to all your friends.
What’s the catch?
There’s no catch, we stick by our guarantee and want to make you happy no matter what the cost.
The only thing we ask is, you tell us right away when something was missed.
All re-cleanings and refunds need to happen within 5 days of the original service. We appreciate the chance to make things right if we miss anything. Per our policy, we can’t issue any refunds without doing a re-cleaning first.
In addition, we won’t be able to offer a refund or a re-cleaning if you try and hire our teams independently of Cleaning Ease, are offensive or abusive to our teams, or you didn’t have running water or power during the time of the initial cleaning.
Our goal is to be the best cleaning group in Sydney and Adelaide and we can’t do that without your feedback! Make sure we know as soon as you do when something was missed so we can make it right!
What's Included in Every Home Clean
Unless you require a bespoke clean, our home cleaners cover every practical nook and cranny. With us you get a complete house cleaning service that includes your kitchen, bathrooms, laundry, living areas and bedrooms. This spans the full spectrum of home cleaning services covering details including, but not limited to, scrubbing bathrooms, deep cleaning inside kitchen appliances and hand wiping fixtures. View the table below for more detailed information on the long list of what's included in every clean when you book with us.
Bedrooms, Living and Common Areas Cleaning
| Standard Cleaning | Deep Cleaning | End of Lease / Move-in / Move-out Cleaning | |
| Vacuum carpet and rugs |  |
|
|
| Sweep and mop floors | |
|
|
| Cobweb removal | |
|
|
| Dust window ledges | |
|
|
| Dust furniture and wipe electronics (e.g. TV and stereo) | |
|
|
| Wipe table tops | |
|
|
| Wipe mirrors and glass fixtures | |
|
|
| Empty bins | |
|
|
| Tidy surfaces / light organisation (table tops) | |
|
|
| Clean door knobs | |
|
|
| Clean light switches | |
|
|
| Clean ceiling fans | — | |
|
| Dust and clean baseboards / skirting boards | — | |
|
| Dust and wipe doors | — | |
|
| Dust and wipe wardrobe (exterior) | — | |
|
| Clean AC and power outlets | — | |
|
| Clean inside cabinets | — | — | |
| Clean vent exteriors | — | — | |
| Vacuum and clean closet shelves and drawers | — | — | |
| Dust and wipe blinds | — | — | |
| Spot clean accessible walls | — | — | |
Kitchen Cleaning
| Standard Cleaning | Deep Cleaning | End of Lease / Move-in / Move-out Cleaning | |
| Empty bins | |
|
|
| Cobweb removal | |
|
|
| Dust window ledges | |
|
|
| Clean cabinet exteriors | |
|
|
| Clean stove top | |
|
|
| Clean stove fan | |
|
|
| Clean microwave (inside and outside) | |
|
|
| Clean counter-tops and splashbacks | |
|
|
| Wipe large electronic appliances | |
|
|
| Polish sinks and taps | |
|
|
| Vacuum floors and rugs | |
|
|
| Sweep and mop floors | |
|
|
| Clean light switches | |
|
|
| Tidy surfaces / light organisation | |
|
|
| Dust and clean baseboards | — | |
|
| Clean power outlets | — | |
|
| Clean any ceiling fans | — | |
|
| Polish stainless steel surfaces | — | |
|
| Clean inside cabinets | — | — | |
| Dust and wipe any blinds | — | — | |
| Clean vent exteriors | — | — | |
Bathroom and Laundry Cleaning
| Standard Cleaning | Deep Cleaning | End of Lease / Move-in / Move-out Cleaning | |
| Clean counter tops | |
|
|
| Clean mirrors and chrome | |
|
|
| Dust window ledges | |
|
|
| Remove cobwebs | |
|
|
| Clean bathroom furniture | |
|
|
| Empty bins | |
|
|
| Sweep and mop floors | |
|
|
| Rinse and wipe showers | |
|
|
| Clean sinks and taps | |
|
|
| Clean and disinfect toilets | |
|
|
| Rinse and wipe bath tubs | |
|
|
| Vacuum floors and rugs | |
|
|
| Clean cabinet exteriors | |
|
|
| Clean shelves | |
|
|
| Clean light switches | |
|
|
| Clean door knobs | |
|
|
| Tidy surfaces / light organisation | |
|
|
| Dust and wipe doors | — | |
|
| Dust and clean baseboards | — | |
|
| Clean any ceiling fans | — | |
|
| Clean power outlets | — | |
|
| Dust and wipe blinds | — | — | |
| Clean inside cabinets | — | — | |
| Clean vent exteriors | — | — | |
| Spot clean accessible walls | — | — | |
Optional Home Cleaning Extras
 |
End of lease cleaning / Move-in cleaning / Move-out cleaning |
|
Inside fridge |
|
Inside oven |
|
Deep cleaning |
|
Windows (Inside and Outside) |
|
Inside kitchen cabinets |
|
Inside drawers and cabinets |
|
Eco-friendly products |
|
Blinds |
|
Balcony |
|
Change bed sheets |
|
Walls |
|
Patios and garages |